Job Details
Job Ref: 214227019
Date: 2021-07-19 09:31:10
HR Assistant required for our client based in Aylesbury.
Full time
£10.49 per hour
Until 22nd August 2021, although there is potential for this to be extended or made permanent.
Duties:
Provide a professional, customer focussed HR support service to colleagues within HR Operations, Services and School. This will require the post holder to answer phone calls and emails via the HR service centre.
Responsible for accurately administering HR processes and transactions within the set deadlines and SLA agreement across HR Operations, Pension, Payroll and Employee Relation
Review work to check for accuracy, quality and completeness before delivery
Enter, process and analyse information / documents using the appropriate systems.
Provide advice to customers within area of responsibility. Address any problems within remit of role.
Deliver assigned work activities to meet specified requirements.
Participate in own self development, in order to improve performance at work.
Liaise, communicate and build relationships with customers to offer advice and deal with queries. May involve dealing with challenging behaviour.
Liaise with and/or advise senior members of staff regarding service issues, problems and processes.
Deal with people at all levels confidently, sensitively and diplomatically.
Essential Skills and Experience:
Educated to GCSE / NVQ 3 standard or equivalent
Good ICT skills including use of Microsoft applications and specialist systems.
Good written and verbal communication skills and the ability to explain technical / specialist information in a way which a non specialist can understand.
Numerate and accurate with attention to detail.
Good planning and organisational skills, with proven ability to prioritise workloads and achieve deadlines.
Where the role is customer-facing and the post holder is required to speak to members of the public, the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
Desirable Skills and Experience:
Relevant practical experience working as part of team to meet service standards, targets and deadlines.
Previous HR Assistant experience.
Good knowledge of service provided in own area and relevant processes, systems, policies and procedures.
Current arrangement is working from home but during induction and the first 2 weeks will be a requirement to work in the office in Aylesbury to get set up and to begin training. There will be a requirement sometime in the future to do a hybrid model so you will need to be aware that the role is majority working from home but will be expected to go into the office when required
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