Job Ref: 214089807

Date: 2021-06-30 11:17:10

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HR Assistant
Aylesbury
Temporary
Full time
£10.49 per hour

Pertemps Recruitment on behalf of Buckinghamshire Council has an opportunity for HR Assistant in the Human Resources & Organisational Development Team. This is a temporary position until 22nd August 2021, although there is potential for this to be extended or made permanent. The pay rate is £10.49 per hour, and you will be working full time, 37 hours per week.

Provide a professional, customer focussed HR support service to colleagues within HR Operations, Services and School. This will require the post holder to answer phone calls and emails via the HR service centre.
Responsible for accurately administering HR processes and transactions within the set deadlines and SLA agreement across HR Operations, Pension, Payroll and Employee Relation.
Contribute to the aims and objectives of HR Operations and Payroll delivery.
The role holder will be accountable for driving their own continued professional development with support from there line manager

Responsibilities
 
Review work to check for accuracy, quality and completeness before delivery
Enter, process and analyse information / documents using the appropriate systems.
Provide advice to customers within area of responsibility. Address any problems within remit of role.
Deliver assigned work activities to meet specified requirements.
Participate in own self development, in order to improve performance at work.
Liaise, communicate and build relationships with customers to offer advice and deal with queries. May involve dealing with challenging behaviour.
Liaise with and/or advise senior members of staff regarding service issues, problems and processes.
Deal with people at all levels confidently, sensitively and diplomatically.
Essential Skills and Experience
 
Educated to GCSE / NVQ 3 standard or equivalent
Good ICT skills including use of Microsoft applications and specialist systems.
Good written and verbal communication skills and the ability to explain technical / specialist information in a way which a non specialist can understand.
Numerate and accurate with attention to detail.
Good planning and organisational skills, with proven ability to prioritise workloads and achieve deadlines.
Where the role is customer-facing and the post holder is required to speak to members of the public, the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
Desirable Skills and Experience
 
Relevant practical experience working as part of team to meet service standards, targets and deadlines.
Good knowledge of service provided in own area and relevant processes, systems, policies and procedures

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