Job Ref: 213692267

Date: 2021-05-06 14:18:33

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Our client, based near Aylesbury town centre, is a leading supplier to GP surgeries, hospitals, care homes, and many other healthcare related companies. They provide a variety of products within the healthcare industry, ranging from medical equipment/supplies, first aid equipment/supplies to stationary and cleaning consumables.

Required Skills

* Passion for providing world class customer service and a genuine interest in helping customers

* Excellent communication skills.

* A positive attitude, helpful manner and the ambition to support a new thriving business

* Good IT capability including strong excel/word/power point skills

* A confident and determined approach.

* Able to handle complaints and difficult situations

* A high degree of self-motivation and drive.

* The ability to work both independently and as part of a team.

As a Customer Loyalty Advisor you'll be part of the team responsible for making the customer's experience the best it can be. Answering customer's queries makes up a large part of your role, keeping in regular contact with them over the phone or via email. It's also your responsibility to improve the performance of the website by updating content and finding cost effective initiatives to market the site to the industry.

The Package

* Working hours: 9:00am – 5:30pm

* Salary range: £17,000 – £19,000 per annum (dependent on experience)

* Holiday Entitlement: 28 days, with the addition of 1 day for each year of service

* Employee Pension contributions

This position is being recruited for on a Temp-Perm basis i.e. First 12 weeks employed as a Temporary worker with Permanent employment offered at the end to successful candidates

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