Job Ref: 215285434

Date: 2021-11-30 16:30:25

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Eye Care Assistant

You will join us as an Eye Care Assistant in our Amersham office.

Eye Care Assistant Responsibilities:

• Undertake and record the following tasks (with appropriate training and competency) – HRT3 images, visual fields, visual acuity, assisting with minor operations, OCT Images.
• Recognise changes in observations of patient and report and act on said changes
• Maintain high levels of infection control and take appropriate action if standards are not being met
• Instruct patients in appropriate techniques or tasks
• Assist clinicians in emergency management of patients
• Act as a chaperone
• Maintain patient confidentiality at all times
• Help patients appreciate principles of “healthy living” and provide literature for patients as needed
• Provide and encourage the completion of the patient questionnaire feedback form
• Transport equipment as required
• Working with the Registered Manager, ensure the service remains CQC compliant.
• Provide incident reports in all cases of untoward incident (including all safeguarding, PREVENT and other incidents)

Eye Care Assistant Requirements:

• Educated to (or prepared to work towards) NVQ level 2 in healthcare
• An understanding of confidentiality is required and the ability to use own judgment
• The person must be an excellent communicator both spoken and written, also well presented
• Must be able to relay clinical information
• Must have PC skills – ideally will be able to use basic Word, Excel and e-mail
• Must be comfortable with following processes/procedures
• Should be personable, polite and patient. Needs to have an empathy with patients, some of whom may not be so patient or polite because of anxiety
• Needs to be able to remain calm in sometimes fraught circumstances
• Needs to be sensitive when dealing with confidential issues
• Needs to apply common sense when dealing with situations which do not fit the norm
• Must be adaptable and comfortable dealing with changing priorities and be a team player
• Full clean driving licence and prepared to travel (using company van, where required)

Safeguarding

• It is the responsibility of every member of staff to safeguard and protect vulnerable adults from abuse. All staff are expected to undertake mandatory training relevant to the role. All staff should familiarise themselves with the Operose Health Policy on “Safeguarding Vulnerable Adults” and Safeguarding Vulnerable Children” which is available on the intranet.
• Operose Health are committed to the safeguarding of children and young people and has signed up to across all services with which the post holder must be familiar with and adhere to.

Equality and Diversity

• Actively promote equality and diversity and encourage colleagues to do the same.
• Direct staff as necessary to ensure compliance with OPH policies to ensure no discrimination occurs irrespective of gender, age, marital status, disability, sexuality, race, colour, religion, ethnic or national origin.
• Support a zero-tolerance approach to bullying and harassment in all forms, and to lead by example in this area.

About Us:

At Operose Health, we are experts in working with complex health systems to transform quality of care and patient experience. Our portfolio of services to patients includes primary care and mental health. We are part of a global business family with over 30 years’ experience of delivering high quality care in the most simple, seamless and suitable way for patients. Operose Health was chosen to reflect the organisation's focus on making effort and taking care in everything it does. We believe in working hard to achieve our goals.

Location: Little Chalfont, Amersham, Buckinghamshire
Contract Type: Permanent
Hours: Full Time
Salary: £19,970.50 per annum plus benefits

You may have experience of the following: Diagnostic Technician, Eye Care Assistant, Healthcare Assistant, Healthcare Worker, Clinical Receptionist, Nurse, Healthcare, Care Assistant, Receptionist, Healthcare Receptionist, Clinical Administrator, etc.

Ref: (Apply online only)

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