Job Ref: 215245806

Date: 2021-11-24 16:32:20

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DK Recruitment are looking for an IT Service Desk Analyst to join their Client on a permanent basis in the Buckinghamshire area.

The ideal candidate will be responsible for all incident trend analysis leading to problem management and continuous service improvement where applicable.

This is to include but not be limited to;

Configuring, building, and testing hardware (servers, workstations, till and EPOS equipment) for use across the enterprise as required.

Liaising with 3rd party support companies regarding in-store hardware and EPOS solutions and issues raised with hosted services.

You will also have excellent customer service skills and experience of working in a service orientated environment.

Skills & Experience

* On site Active Directory/ Windows 7 and 10/ Windows Server Management/ Office 365/ Teams

* Basic TCP/IP network layer stack knowledge.

* Microsoft business packages (expected area of expertise to include installation/configuration and use of packages to intermediate level).

* Hands on to assist with desk moves and installs

This is a permanent full time position paying between £26,000-£30,000 so please apply below to register your interest

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