Job Ref: 215916468

Date: 2022-02-28 16:15:39

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We have an exciting opportunity for a talented IT Assistant to join our client, a market-leading commercial appliance manufacturer in Milton Keynes. The salary for this position is up to £30,000.

As IT Assistant you'll help to enhance the levels of service and support provided by our client's IT department by providing support and technical assistance across all areas of the company’s IT environment – approximately 160 colleagues, initially focusing on the Field Service operations but quickly expanding to include all users within the business and support of the infrastructure in general.
 
Responsibilities:

Undertake tasks to ensure the smooth operation of the various IT systems, assist on project work and eventually take ownership of certain functions within the IT infrastructure
Provide 1st and 2nd line support to users, taking ownership of problems through to resolution
Troubleshoot hardware, Windows, Microsoft Office, printing, and software problems
Mobile Device Management
Creation, edit, and deletion of user accounts (both AD and software)
Setup of new equipment using imaging and/or MDM software
Software patching (e.g. WSUS, AV) and upgrades
Arrange the collection and repair of faulty equipment, issuing temporary units where required
SAP ‘key user’ duties for field service operations, incl. software testing and training Other duties:

Preparation of reports using Excel from SAP
Ad-hoc staff training
Periodic checks to ensure compliance with PCI and/or security requirements
Provide assistance to support projects where required
Ad-hoc SAP checks to ensure efficient processing of data
Required knowledge, skills, and experience:

12 months of recent experience within an IT support environment
Windows 10 and MS Office
Active Directory
Hardware troubleshooting
Good knowledge of Excel (incl. v-lookups)
Excellent written and verbal communication
Microsoft or other IT certification
Knowledge of SAP ERP
Windows Server 2016/2019
Microsoft 365, Azure AD
Basic understanding of networking
MDT (Microsoft Deployment Toolkit)
Methodical approach to problem-solving
Organised, focused, and able to work to deadlines
Willing to undertake further training to fulfill the requirements of the role The hours for this role are 8.30am to 5pm, Monday to Friday.
 
Benefits:

Competitive Salary
Contributory Pension
Life assurance
24 days annual leave plus bank holidays
Employee Assistance Programme
Staff Perks & Savings Scheme
Free Parking
Free Tea and Coffee
Dress Down Days
Staff Events If you like the sound of this role and have solid IT experience then we want to talk to you!

Please note. Every candidate will be assessed in accordance with their qualifications, merit, and ability to perform the duties of the job role advertised. Please be advised that no terminology in this advert is intended to discriminate on the grounds of a person's religion, gender, race, colour, age, sexual orientation, disability, or marital status

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