Job Ref: 215876749

Date: 2022-02-22 17:11:05

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Our client situated in Bourne End are currently recruiting for a Client Success Representative to join the team on a full-time permanent basis and will help maximise client retention. The role will suit somebody who has strong administrative skills and is confident with client interaction.
Key responsibilities:
* Supporting clients on a day-to-day basis to resolve system issues and answer client questions
* Overseeing and maintaining the automated communication to an allocation of clients
* Monitoring client satisfaction
* Completing administration duties relating to the installation and management of the entire client base
* Issuing Product Usage Reports to clients
* Correlating separate user bases to ensure that they match at all times
Skills:
* Experience within a customer facing role
* Excellent verbal and written skills
* Analytical and data driven
* Computer literate
Sona Resourcing LTD acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers

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