Job Ref: 215845557

Date: 2022-02-17 19:36:32

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This is a temp to perm Customer Service Advisor role working for an industry leader in equine nutrition and horse feed products.

Working within a team to deliver a high level of customer service to both internal and external customers.

You’ll be working Monday to Friday for 35 hours per week (1 hour lunch) on a three-week rotation:

Week 1 – 8am-4pm

Week 2 – 9am – 5pm

Week 3 – 10am – 6pm

Main Duties:

* Progress daily customer orders from input to despatch.

* Produce relevant paperwork for despatch daily and book all transport as required

* Create opportunities to deliver additional sales, new lines, extra volume where appropriate

* Resolve delivery issues both short and long term through communication with customer, haulier, and transport team

* Ensure all paperwork is filed correctly to enable fast retrieval when required.

* Reception duties

* Switchboard

* Provide support for other areas of the operations team and wider business when required

To be considered:

* Ideally 2 years’ experience in a customer service role

* Excellent communication skills and telephone manner

* A genuine desire to help

* Must have good computer skills in Word, Excel etc and be a team player

This role will be working in the office (no work from home is offered for this position).

Free car parking, kitchen area with microwave, fridge, kettle, tea/coffee machine in office, staff shop, use of vending machines.

Annual leave is 28 days pre 12 weeks and 33 days post 12 weeks (when permanent).

Quality Personnel acting as an Employment Agency & Business(rated as one of the top 3 Agencies in Milton Keynes for the 2nd year running!).

Please note due to volume of applications you will only be contacted if we are progressing your application

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