Job Ref: 215844537

Date: 2022-02-17 17:00:39

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Ref: 3329

Job Title: Sales Support and Showroom Host

Salary: £22,000

Location: Princes Risborough

Hours: 08.30 – 16.30 OR 09.00 – 17.00

Our client is looking for a professional candidate to work in their friendly offices.

This role primarily serves two main functions in sales support and also customer service. You will be the first point of contact for customers in the showroom or through the website, you who will advise them on products and guide them to the correct department. As a customer services assistant you will provide support to customers before, during and after a sale has completed. You will perform other roles including visual merchandising, ensuring the showroom is maintained.

Requirements

* Receive visitors and ensuring that they sign in (in line with Health & Safety guidelines).

* Booking visitor appointments

* Taking Customer Orders, taking card payments providing receipts, T&Cs and passing to distribution to arrange delivery

* Process and follow-up of on-line orders as necessary

* Explain lay out of the Showroom to new customers

* Tidy and maintain the Showroom

* Assisting with complaints in a professional manner in line with Company guidelines

* Customer service assistance to include (but not be limited to) customer enquiries and order tracking and chasing of deliveries

* Answer the telephone and provide a solution/assist where possible or take details to arrange a call back from the relevant company department

Role Skills:

* IT literate, including Microsoft Excel and Word.

* Able to work as part of a team in addition to working on own initiative

* Smart appearance and polite approach

* Ability to remain calm and factual when dealing with distressed and demanding customers.

Please only apply if you match the above criteria.

S4 is acting as an agency for this role.

At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you. Registration takes approximately 20 minutes.
If you are emailing your CV to us, please ensure it has your home address, telephone numbers (including your mobile) and your email address on.
Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.

Please note that only successful applicants will be contacted. S4 Personnel Ltd is only able to process applications from candidates who are currently resident and eligible to work in the UK

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