Job Ref: 215819303

Date: 2022-02-15 14:16:59

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Are you a strong and effective Administrator?

Would you like to work for an amazing charity?

I am working with a smashing local charity who is now seeking an additional person to join their small team. This will be a varied position and my client would consider a full or part time candidate- 4 OR 5 days per week 9-5pm.

The successful candidate will help run the Helpdesk-(phone and e mail support side of the business) as well as providing essential operational cover across the office.

Duties

* Providing proactive telephone and e mail support on the charity platform-this will include providing basic technical support on portal navigation, managing distressed callers as well as eventual provision of Live Chat support

* Setting up new tributes onto the web site

* Obtaining and uploading positive client testimonials

* Managing Gift Aid as well as managing payments and receipt reconciliations

* Collecting BACS details and banking of cheques

* Invoicing and some debtor collections

* Constant monitoring of the organisations e mail in box and giving swift relies

* Assisting with marketing mailshot distribution

* Organisation of meetings, rota’s as well as any external events

* Procurement of office supplies, managing cleaning issues etc..

The successful candidate will be a true all -rounder and be happy working as part of a small and successful team of people. You will be willing to support the team and your colleagues

You will be compassionate but at the same time commercially astute and highly pro- active in your approach- dynamic and ready!

PC literate a must- always happy to learn new software

Brilliant attention to detail as well as being highly organised

What you need to do now

If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion.

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