Job Ref: 215810272

Date: 2022-02-14 16:08:53

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Origin are looking for a Sales Operations Executive within the North and South team to provide first class customer relationship support, with a focus on a quick turnaround of quote, orders new accounts and general enquiries. In this role, you will provide a high level of support to our new and current Trade Accounts. The key point for this role is to assume full ownership of the requests providing an end-to-end service to your assigned sub-team responsibilities.

You will be assigned a primary area with provision to support an alternative when requested, based on workload in each area and staffing levels required.

Key Responsibilities of the North/South SalesExecutive includes, but is not limited to:

Handle day to day enquiries relating to your given sub-team.
Prepare quotes, orders, proposals and agreements.
Support for showroom activities as and when required, including providing samples/brochures.
Provide advice and guidance to partners (new & current) on all Origin product offerings.
Supporting partners with aftersales needs including remakes, parts orders, advice, and guidance.
Liaise with internal departments to ensure the smooth flow of orders or applications.
Make and receive phone calls via an automated distribution system.
Use relevant IT systems to manage & update all customers information according to your sub-team.
Answer customer queries promptly and in a professional manner.
Keep up to date with Origin's product and service offering.
Carry out other duties & ad hoc projects as directed by the job.
Ongoing customer support of OSS Quoting and ordering system.What you will have:

Customer focussed approach whilst taking pride in your work with excellent attention to detail.
Ability to work under own initiative.
Experience of working in a shared mailbox environment would be advantageous.
A flexible and positive work ethic.
Excellent team player with a willingness to support other teams as required and contribute to ad-hoc projects.What Origin can offer you:

As our biggest asset, every member of the Origin family will receive subsidised healthcare which includes 24/7 virtual GP access, gym, retail discounts and more!
We all love time off whether it's jetting off to somewhere exotic or a staycation, you'll get 24 days to enjoy which includes full company shutdown so you will never have to fight for time off at Christmas again!
Keen cyclist? Join our Cycle to Work Scheme.
Football fan? As sponsors of the local football team, you will have access to Wycombe Wanderers Corporate Box.
Free On-Site Parking.
Group Life Insurance.
A welcoming and inspiring work-environment.If this sounds like you, please click 'Apply' and join our team

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