Job Ref: 215807228

Date: 2022-02-14 12:46:11

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Job Title:               Office Customer Service Advisor 

Location:               High Wycombe, HP11

Hours:                   8am-5pm – 40 hour week

Salary:                   £20,700 per annum

Are you available immediately to start a new role with a great company? Do you enjoy the buzz of supporting customers in a busy office environment? Are you interested in joining a fun, hard-working team? Then this role is for you. We offer a  Great team environment, supportive and motivational management and providing a service that really does make a difference.

 A fantastic opportunity for a Customer Service Administrator to join a local and growing business, working full time hours in the High Wycombe area.

Key duties will include:

Supporting incoming queries from customers, by phone or email

Responding to inquiries within the required SLA’s

Logging all correspondence on the internal system

Liaising with external colleagues and supporting the field-based team with arranging appointments

All other office admin as required

The successful candidate will:

Have demonstrable experience of working within a fast-paced, customer focused environment Be dedicated, reliable and always committed to delivering an excellent service to customers Show excellent attention to detail Have strong communication skills

Easily accessible with public transport with both bus routes

Previous successful candidates have come from a background within: Customer Service Advisers, Customer Service Agents, Customer Services Executives, Customer Service Supervisors/Team Leaders Customer Support, Help-Desk Executives, Retention Agents, Administration, Office Support, Retail, Telesales etc.

Office location within close proximity of High Wycombe Town Centre, easily commutable by car or public transport from: High Wycombe, Downley, Princes Risborough, Marlow, Lane End, Wooburn Green, Bourne End, Beaconsfield

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