Job Ref: 215742786

Date: 2022-02-04 16:32:25

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Customer Care Executives (6 month FTC)

£22,000
Monday to Friday
9am-5.30pm
37.5 hours per week
3 days working from home and 2 days in the office (laptop provided)
Our ftse 100 client is seeking several Customer Care Executives to act as the first point of contact for their Customer Care Team. You’ll be part of a team who are genuinely enthusiastic about helping customers with a wide range of queries by offering a consistently efficient and timely service, ensuring customers feel valued.

The role will involve taking a high number of inbound calls and using you initiative as to where to direct them to as part of this triage service.

The Person will…

Have fantastic customer service skills and be upbeat and engaging on every interaction
Be confident speaking with different people to build strong rapport and manage expectations
Able to work on own initiative
Be empathetic to customers’ needs and expectations
Have solid IT skills including Excel, Word and ideally CRM databases
To be considered for this vacancy, you would need to be in a position to begin training on Monday 14th Feb or Monday 21st Feb.

Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business

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