Job Ref: 215620445

Date: 2022-01-20 18:20:13

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Customer Service Executive

Temporary to permanent

£20,500 with a OTE £22,000

Free parking, 25 days holiday, pension contribution and other benefits.

Do you want to work for a company who are market leaders in their industry?

Our client has been operating for over twenty years; they are passionate about their products and their people. They are looking for a Customer Service Executive to join their well-established team based in Milton Keynes.

As a Customer Service Executive, you'll be first point of contact for the business, supporting customers with telephone and email queries supporting the customer through to resolution. We are looking for a friendly, solutions orientated positive candidate to join a friendly hard-working team.

The responsibilities

Take inbound calls from business customers and support with all queries
Update the system accurately
Investigate queries and complaints and resolve them updating the customer throughout the process
Schedule engineers to resolve issues or to investigate further
General AdministrationExperience required

Ideally you will have call centre customer service experience
Must be a strong communicator and a natural problem solver
Good computer skills and the ability to use multiple systems
Great attention to detail
Flexible to work 1 in 4 weekends

If this role sounds exciting to you, do not waste time apply immediately and we will be in touch.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy

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