Job Ref: 215600406

Date: 2022-01-19 09:30:57

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Leafletdrop is a successful growth strategy for Whistl which has exceeded targets yearly.

This role will be responsible for identifying, driving, and converting new business opportunities on to the Leafletdrop platform; thus supporting the growth of the Small Medium Enterprises (SME) Strategy. Through providing exemplary service, the role will also encourage and actively seek repeat business to further support the business targets.

This is an ideal opportunity for an office based non sales / junior sales person to make the step into sales, to learn vital sales skills, gain client facing experience and earn commission through achieving realistic targets.

Sales & Aftercare

Prospect for potential new clients and opportunities to convert these into increased business.
Research organisations and individuals online (especially via LinkedIn and Marketing Press) to identify new leads and decision makers within client organisations
Deliver excellent levels of customer service, acting as a key point of contact for identified prospective and existing customers, focusing on building long-term relationships
Work with Sales and Client Services to identify clients to migrate on to Leafletdrop. Actively contact clients to sell on the portal and transfer them across.
Interpret and discuss client briefs with the customer to understand client requirements.
Oversee customer complaints within client portfolio to ensure right solution is provided for the client.
Respond to any support emails or queries within Service Level Agreement (SLA)
Continually qualify prospects, locating the decision maker within the prospect's organisation and update the CRM data on next steps
Handle objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion.
Use a variety of styles to persuade or negotiate appropriatelyLeafletdrop portal development

Provide feedback to Leafletdrop development team on suggested improvements to portal
Support in User testing new iterations of the portal before being released
Support in the evolution of the Client Service and Aftercare processes, making suggestions on improvementsInternal Relationships

Work closely with Leafletdrop Team to maximise portfolio growth and meet client requirements
Develop and maintain strong relationships with other departments
Chase up actions from other departments where necessaryWe welcome applications from candidates with any of the following skills or attributes: Sales Executive, E-commerce, Leafletdrop, sales, LinkedIn, communication

Benefits

Career Development Opportunities – E-Learning, Management Development Programmes, and Apprenticeships.
Enhanced Annual Leave entitlement: starting at 31 days (inc. public holidays), increasing up to 36 with long service.
Benefits and Reward Portal Access – includes discounts on High-street shopping, days and nights out.
VIP Discounts on select clients' products and services.
Long Service Rewards; both financial and leave based.
Health Cash Plan – cashback on health treatments such as prescriptions, eye care, dental.
Life Assurance Scheme
Access to a well-established Employee Assistance Programme providerEssential Skills

Ability to deal with colleagues in a professional, friendly and helpful manner
Accurate and thorough. Good eye for detail. Maintains control
Articulate – possesses strong communication and influencing skills – both face to face and written. Ability to build rapport with and communicate effectively at all levels.
Client focused, can deliver customer services to required standards in a professional and polite manner.
Persuasive and adequately robust in pursuit of sales.
Good influencing skills
IT literate – Immediate MS Office (Word/Excel/PowerPoint)About Company

Whistl are a delivery management company providing efficient, high-quality and competitively priced services across Business Mail, Parcels, Fulfilment and Doordrop Media both in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in Downstream Access Mail (DSA) services handling over 50% of bulk business mail in the UK.

Whistl is a Disability Confident employer and is committed to equal opportunities for all in all of our employment policies and practices.

Due to the nature of our business, this role may be subject to a basic DBS check

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