Job Ref: 215590041

Date: 2022-01-18 10:44:48

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Service Innovation Assistant (Membership & Engagement)

Salary: £20,000

Full time permanent – 35 hours per week

Location – Princes Risborough

Our client is a professional membership organisation that sets the standards for the project profession.

They are currently recruiting for a Service Innovation Assistant to join their Service Innovation team. The role is to provide consistently high standards of customer service to all stakeholders through the effective use of processes and systems, ensuring work is completed against agreed targets and KPI’s.

Provide effective administration of membership and events-related activity, ensuring smooth information flow between key stakeholders.

The successful candidate will have experience within a customer services role with effective communication skills via e-mail, telephone and web chat and intermediate level Microsoft Office and database IT skills.

Be able to display the following skills:-

* Strong time management and organisational skills

* High degree of attention to detail and accuracy

* Strong communication skills – both verbally and in writing – to effectively communicate with a range of stakeholders

* Good problem-solving skills

* Relationship building skills – developing and maintaining good relationships with customers and colleagues

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