Job Ref: 215523515

Date: 2022-01-10 16:43:35

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Are you looking for a more challenging varied Sales Administration / Customer Service role? Would you be interested in a position that has administration duties but also has high levels of Customer Service, dealing with clients on call, emails etc?

Do you like working in a fast paced environment where you can see the results of your work and you will keep learning new skills? If this sounds like you, then we would love you to get in touch.

Our client based just outside Aylesbury has a great administration / Customer Service role working as a Hire Controller working in a small team of 5 people. Day to Day Tasks will include, delivering an industry leading customer experience. Manage incoming customer telephone and email enquiries. Identifying the correct solution to the customers requirement with support from the technical department.

Creating, delivering and following up on customer quotations completing all required paperwork and documentation. To negotiate the commercial elements of the proposed solution with the customer by phone with a view to successfully securing the order.

To convert incoming Purchase Orders ensuring the equipment required is available, sending order confirmation to the customer. To bring the customer to a positive decision securing the order and processing all the required paperwork and documentation for equipment and operators where required. Creating customer contracts and coordinating delivery of the correct solution at the agreed time and date

Maximizing fleet efficiency by utilising assets in other locations and arranging inter depot transfers. Working closely with field sales to highlight and follow up on strong potential opportunities. Managing a number of individually allocated key customers.

What is in the role for you? Salary paying between£22-25K depending on experience, 22 days holiday + bank holidays, and a generous 4%/4% Employer/Employee Contribution Pension Scheme. Hours are 8.00-5.30 Monday – Friday.

You will need to have strong commercial awareness and negotiation skills. Good interpersonal skills and the ability to work independently and take initiative. Excellent attention to detail

Excellent Customer Service and Sales Skills. Ability to manage multiple priorities. Comfortable working on different software systems. Excellent time management and organisational skills are a must. Technical product knowledge in an administration customer service role would also be advantageous.

Interested? Then please apply here today & we will call you discuss in more detail

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