Job Ref: 215475796

Date: 2022-01-05 11:20:14

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Administrator, Milton Keynes, £11.50 per hour PAYE, Monday – Friday, 9am – 5:30, initial 3-month contract.

Your new role:
You will be a part of the Request Management team providing administrative support to schedulers in a high-volume environment.

Day to day duties include:
Validate all request submissions as received from users & approve/reject/refer back with queries as applicable. Management of the Service Now queue.
Allocate logged requests to request management schedulers and logistics planners.
Handle allocation queries.
Escalate issues to request management team leader
Provide daily request reporting to team leader

What you'll need to succeed:
Previous administration/call allocation experience essential with proven history
General IT hardware knowledge preferred
Extensive Microsoft Office experience with good Excel skills
Service Now experiences advantageous
Good interpersonal skills & ability to build relationships
Excellent communication skills – both written & verbal with a focused & motivated personality
Ability to work under pressure to meet tight deadlines
A dynamic 'can-do' approach to work

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

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