Job Ref: 215462052

Date: 2022-01-04 11:45:34

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Do you want to be part of a team where creativity, ambition, drive and self-development are encouraged and promoted?!

If the answer is yes, then Onecom wants to hear from you!

We are currently looking for a superstar Customer Service Account Manager to join our excellent Enterprise team at High Wycombe.

As Customer Service Account Manager, you will manage a portfolio of accounts providing exceptional levels of service to Onecom customers, ensuring that every communication is both a professional and positive experience.

In addition, you will provide extensive support to our customers and sales teams answering queries & resolving problems via telephone, email and web chat working to a ‘first call’ resolution target.

In return for your fantastic service, you will receive a competitive salary of £20,000 per annum – plus the opportunity to earn an achievable quality focused bonus each month!

We also offer:

Agile working

20 days holiday increasing to 25 days, plus bank holidays

Up to 12 paid hours a year ‘My Time’

Birthday Celebration Day

Discounted gym membership and subsidised FitBit

Quarterly employee reward programme and employee of the year awards

Enhanced Maternity and Paternity pay (based on length of service)

Access to our exclusive Onecom extras portal with over 3000 discounts for different retailers

Along with much more!

Onecom is the UK's Leading and Largest, multi-award-winning Independent Business Telecoms provider. It is one of the UK's fastest growing technology companies and invests heavily in employee development.

So, if you are customer focused, self-motivated and an excellent communicator please get in touch – we look forward to hearing from you

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