Job Ref: 215440504

Date: 2021-12-24 11:59:50

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Customer Security Specialist (Hybrid working) Salary: £22,000 per annum

Monday to Friday
9am-5pm
37.5 hours per week
Our client is seeking several Customer Security Specialist’s to work on a project to support their Customer care team over a 3 month period.

This position will involve a mixture of home and office-based working, and applicants MUST be available to begin work on Monday 10th January.

We are seeking confident individuals who are happy to be on the phone and would have had exposure to outbound calling.

The job will involve…

Making outbound calls to add users to the company data base via a 2 factor authentication and following security protocols.
Verifying details over the phone in line with GDPR
Recording accurate and up to date customer information from outbound calls
Adding new users to the company’s system
Providing basic technical support (no experience required, you will be taught everything you will need to know)
The Person will…

Have experienced working within customer service
Have strong written and verbal communication skills
Be a confident and clear communicator that enjoys interaction with customers
Be comfortable asking for help and/or advice if required
Be accurate and methodical with excellent attention to detail
Have experience dealing with challenging conversations in a professional manner
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business

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