Job Ref: 215389486

Date: 2021-12-15 16:23:01

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Our leading independent Travel Agency client is growing as we come out of the pandemic; they remained strong throughout and now holiday demand is higher than ever! This Travel Agency puts its employees at the heart of its business, passionate about people, training and development and they are a Sunday Times '100 Best companies to work for'. Passionate too about creating memorable holidays and offering excellent service for their customers, selling a huge range of Tour Operators to give your customers choice and you the chance to create the perfect itinerary! We are seeking a Manager for their Aylesbury Branch. If you have previous experience a as Travel Branch Manager, love travel and want to work for a company that will offer stability and development in your career, this is the right time to get back into the industry or make a career move!

JOB DESCRIPTION

Training and developing a team of consultants, you will be responsible for motivating your team to deliver exceptional customer service in order to maximise sales and overall profitability, whilst ensuring the branch runs efficiently and effectively in line with company procedures.
You will be passionate about finding every customer who walks through the door their ideal holiday in order to achieve both individual and team sales targets.
You will lead by example and direct the coaching and development of staff to ensure the company's high standards are maintained.
In addition you will be involved in more complex situations that may arise in order to retain the loyalty and trust of your clients and staff.
Ensuring overall profitability of the branch is achieved by maximising all sales to the fullest potential
Ensuring the effective day-to-day operation of the retail branch and foreign exchange bureau
Supervising, coaching and developing branch staff
Increasing the exposure of the branch and developing new business leads
Using social media to promote offers, generating customer engagement and sales leads
Leading by example by achieving set targets covering all aspects of the retail branch
Monitoring staff performance, addressing any areas for development in order to achieve maximum staff productivity whilst ensuring staff motivation and morale is maintained
Acting as a figurehead within the local community and attending all promotional activities and events
Assisting in the recruitment of staff who will report directly to you
Actively recruit, train and develop and apprentice within your branchEXPERIENCE REQUIRED:
If you have previous or current experience as a Branch Manager or Assistant Manager we are keen to hear from you.

THE PACKAGE:

A competitive salary of circa £25-28k dependent on relevant experience, plus bonuses. This is a well-established company, with award winning training to support you and give you long term opportunities for career development. Heavily invested in state-of-the-art technology, fully ABTA. ATOL. IATA bonded, and completely independent.

20 days as standard entitlement (+ bank holidays) accruing an extra day per years' service up to a max of 25
Incentives paid on individual and team targets
Tour operator incentives
Discounts on own travel and foreign exchange and also discount for immediate family.
Discounts on hundreds of retailers
Team nights out, parties and high-flyer events; a very social companyINTERESTED?

If you feel you have the right travel industry experience and would like to be considered for this fantastic career opportunity please submit your CV to , or click on 'Apply' and follow the instructions, or call on (phone number removed)

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