Job Ref: 215350447

Date: 2021-12-09 10:12:25

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Our client, based in Central Milton Keynes, is looking for a Property Claims Handler to join their well-established and highly successful global organisation.

Location: Milton Keynes
Hours: (Apply online only)
Salary: £22,500 – £24,500K

This is a permanent role with a view to start as soon as possible, on successful completion of a DBS check.

Role
You’ll be supporting their valued clients in proactively handling a range of Property claims. These include buildings and contents and range from fire to theft, escape of water to subsidence.

With your role, you’ll be speaking with the insured, third parties and suppliers to gather all information about the claim, checking policy information and cover.  Some claims may require management and monitoring of external service suppliers and further investigation in partnership with your colleagues in specialist areas of the business depending upon the nature of each claim

 It’s essential that you’ll put yourself in the shoes of the policy holder, appreciate each situation differently by investigating each claim with tact and a calm manner, establishing the facts, policy details and work towards a resolution in partnership to support claims settlement in a swift and timely manner.

Ideal Candidate
We’re looking for talent: problem solvers who relish challenges and provide solutions. Candidates that are keen in developing client servicing skills. Previous Property Claims handling experience is preferred, but we’d like to hear from you if you have a similar commercial claims background.  Additionally, we’d like you to have:

Good negotiation skills – for arranging appointments, negotiation settlement, explaining information
Knowledge of the claims process and information that needs to be gathered, assessed and reviewed
Strong relationship building skills – engaging with all parties, providing support and help when it’s most needed
To understand what matters to the customer and to put this first – putting yourself in their shoes
Good IT skills, with a keen eye for detail
Ideally hold an insurance qualification, but we’ll support and fund you to gain this if not
Flexibility in travelling on adhoc occasions for training and meetings

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