Job Details
Job Ref: 215333532
Date: 2021-12-07 12:02:00
Customer Service Advisor
Our client based in Loudwater requires assistance within their customer service department.
The role will be 100% office based and full time. 9am-5pm and 10am-6pm shifts.
You will be making outbound calls so we are looking for someone with this existing experience.
This Outbound Customer Service role is working for a well-established company based in Loudwater. The role will involve outbound customer service calls or surgery calls and you will be responsible for providing a positive customer journey. You will have good telephone-based experience, be used to working to KPIs (around 80 calls a day) and self-motivated. Strong communication skills and an empathetic and supportive manner is essential.
The successful candidate will have a proven track record in telephone-based Customer Service.
Key Skills:
* Excellent customer service skills
* Confident telephone manner
Experience:
* Proven telephone-based background
* Office based experience
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