Job Ref: 215333532

Date: 2021-12-07 12:02:00

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Customer Service Advisor

Our client based in Loudwater requires assistance within their customer service department.

The role will be 100% office based and full time. 9am-5pm and 10am-6pm shifts.

You will be making outbound calls so we are looking for someone with this existing experience.

This Outbound Customer Service role is working for a well-established company based in Loudwater. The role will involve outbound customer service calls or surgery calls and you will be responsible for providing a positive customer journey. You will have good telephone-based experience, be used to working to KPIs (around 80 calls a day) and self-motivated. Strong communication skills and an empathetic and supportive manner is essential.

The successful candidate will have a proven track record in telephone-based Customer Service.

Key Skills:

* Excellent customer service skills

* Confident telephone manner

Experience:

* Proven telephone-based background

* Office based experience

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