Job Ref: 215249850

Date: 2021-11-25 10:51:24

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JOB DESCRIPTION –

We are looking for individuals to join our customer care team, you will be managing inbound telephone calls from our clients customer base (communications provider / CP), with a view to assisting them with their enquires, these enquires may include planning, order, activation, account queries, escalated complaints and any other general enquires.

SALARY – £21,000

KEY SKILLS/EXPERIENCE REQUIRED –

* Written English and maths

* Typing accuracy

* Problem solving

* Able to have an understanding of the telecommunications industry (training provided)

* Preferred 0-24 months of customer care/call centre experience

* At least face to face customer service experience is essential

* Work experience in similar role for utility or telecom company would be an added advantage

BENEFITS –

* Free parking

* Onsite gym

* Store discounts

* Company pension

* Great working hours

APPLY NOW FOR MORE INFORMATION

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