Job Ref: 215147121

Date: 2021-11-12 12:03:59

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Job Title: Customer Service Administrator 

Hours:  Between 30hours- 39 hours a week depending on how busy they are.

2 Saturdays a month 8am-5pm BUT YOU GET A DAY OFF IN THE WEEK 

Salary: £10.22 ph + parking + holiday pay 

Location: Amersham, Buckinghamshire (near High Wycombe)

Immediate Start   –  Immediate Start   –      Immediate Start  –   Immediate Start

Job Purpose

Working within our busy Customer Service Call Centre, you will be doing administration duties. 

Responsibilities

Emails, respoinding to queries and customers by email
 Updating the inhouse system 
 Being accurate and have a eye for detail 
Keeping accurate records of the checks completed within our CRM system
 Mission & Values

Demonstrates the Company's values in behaviour.

Works toward the company mission.

Competencies

Enthusiasm: Can demonstrate enthusiasm in their work, in the brand, and in the product ranges. Can embrace our mission and vision. Understands the importance of a fun, and has a positive ‘can-do’ attitude.

Flexibility. Prepared to work in a changing environment and understands the need to offer flexibility at times of pressure

Accurate: Excellent administration skills, quality driven and attentive to detail

Articulate:  Able to communicate clearly and in a professional manner in order to achieve results and support colleagues and clients.

Self Motivated: Self driven and able to work effectively without supervision

Teamwork and collaboration. A good team player who understands the need to work together and support other colleagues.
Successfull candidates have previously lived in Chorleywood, Rickmansworth, Chesham, Wycombe, West Wycombe, High Wycombe, Amersham, Beaconsfield, Hyde Heath, Chalfont.   Successfull candidates have previously lived in Chorleywood, Rickmansworth, Chesham, Wycombe, West Wycombe, High Wycombe, Amersham, Beaconsfield, Hyde Heath, Chalfont

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