Job Ref: 215057281

Date: 2021-11-02 16:10:36

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We are looking for a junior Client Services Executive, you will act as a point of contact for all major corporate (Mass Payment) clients providing daily operational and trading assistance.

Dealing with live currency trade booking, banking information, figures and high value/volume payments and clients – accuracy of work is particularly key
Have the capacity to manage different types and nature of enquiry simultaneously across several platforms and for different type of clients ▪ Resolve client issues as they arise and take proactive, full ownership for issue
Ability to excel, or previous experience within, a busy client-facing environment with significant monthly workload peaks
Confidence to promote the company offering and awareness to identify new opportunities to grow new and existing key accounts. This could be in terms of new currency requirements/ upcoming client needs, working with sales/commercial teams as appropriate, highlighting developments & improvements to the product to our clients etc. o Head for numbers – confidence dealing with numbers: exchange rates, profit margins and an awareness of commercial implications.
elf-starter with the initiative and ability to 'get stuck in' – Confidence to find solutions working with teams internally – take ownership of client issues/ queries and see through to end − Experience with Microsoft Office (particularly excel) helpful − Interest in Currency Markets helpful

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer

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