Job Ref: 215009927

Date: 2021-10-27 10:09:11

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Accident and Healthcare Claims Handler – Milton Keynes Office Based – Highly Competitive Salary – Full Time, Permanent

Crawford is the largest publicly listed independent provider of claims management and outsourcing solutions globally with nearly 9,000 employees in over 70 countries around the world. Providing industry-leading services spanning across loss adjusting, surveying, subsidence, environmental, cyber risk, legal and more.

The Opportunity:

Our Accident and Healthcare Claims Handler opportunities are a vital part of our business, which is a well-established and highly successful Global organisation. We offer career development with full exam and study support, promotional opportunities and a fully inclusive culture to make your career with us enjoyable and valuable.

What You Will Be Doing – Accident and Healthcare Claims Handler:

You will be handling a range of claims on behalf of clients issuing accident and healthcare and travel policies. These vary from cancellation and curtailment to medical expenses and repatriation. We also deal with personal accident claims.

It’s essential to put yourself in the shoes of the policy holder, appreciate each situation differently by investigating each claim with tact, establishing the facts, policy details and work towards a resolution.

You’ll also liaise with other business areas, such as Casualty or Legal, ensuring each step of the claims process is as thorough as possible. Removing hurdles in the process if required, you should get to the root cause of issues, resolve problems and collate all necessary details to ensure swift settlement whenever possible.

About You:

Previous claims handling experience is an advantage, but we’d like to hear from you if you have previously worked in the insurance industry and are interested in pursuing a career in claims. You will also have/be:

Good customer service skills
A problem solver who relishes challenges and provide solutions
Strong relationship building skills – engaging with all parties, providing support and help when it’s most needed
Able to understand what matters to the customer and accommodate this – putting yourself in their shoes
Good IT skills, with a keen eye for detail
Ideally hold an insurance qualification, but we’ll support and fund you to gain this if not

Benefits:

Highly competitive salary
25 days holiday
Additional day off for your Birthday
Systems training
Company pension
Dental plan
Exam support and career progression
Employee assistance programme plus other excellent benefits you’d expect from a leading global organisation

Due to the nature of our work, any offer is subject to a satisfactory DBS check.

Crawford & Company actively supports Equal Opportunities and embraces Diversity and Inclusion. So what are you waiting for? Apply today, we’re looking forward to your application

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