Job Ref: 214959965

Date: 2021-10-20 15:51:22

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MOTOR CLAIMS HANDLER
We are currently recruiting Motor Claims Handlers for our client based in Milton Keynes

Location: Milton Keynes
Hours: (Apply online only)
Salary: £22 – £28K

The Role
To work as part of a team in the most efficient manner to achieve business objectives and team targets. Ensuring all work carried out is to a high professional standard.
Dealing with a portfolio of claims
Handling queries from policy holders, including problem solving
Reviewing cases and workflow in a proactive manner and taking action to move claim forward, referring where necessary.
Dealing with and liaising with policy holders and the client.
Ensure work prioritised effectively.
Awareness of and compliance with service criteria throughout work.
Ensure personal targets are met.
Provide administration cover within the unit when and as required
Responsible for own personal and professional development and advancement.
Perform ad-hoc tasks as required and directed from the Team Manager including meeting preparation, maintaining spreadsheets and basic system reporting.In addition to the above, the jobholder will be required to carry out any other function or task that may be expected from them or assigned to them from time to time, within their span of knowledge and ability.

Required Skills
Our client is looking for candidates who possess strong administration experience with a strong customer focus.

Required Skills:
Team focused – working with colleagues throughout the business to achieve a common goal.
Reactive – responding to daily caseloads as dictated by customer requirements.
Proactive – helping to enhance customer service, quality and ensure targets are met.
Competent use of technology
Ability to work on own initiative
Ability to communicate well over the telephone
Ability to demonstrate attention to detail and accuracy
Ability to work as an individual and as part of a team
Excellent customer service and communication skills
A positive attitude and a proactive approach to solving problems
Able to co-ordinate a variety of actions concurrentlyTo apply please call Laura or email your cv to (url removed)

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