Job Ref: 214880384

Date: 2021-10-12 16:24:27

Apply Now

Headoffice based in Milton Keynes

Flexible working hours and homeworking/ European Travel

Our award-winning, global client based in Milton Keynes is looking to recruit a Business Process Analyst. This is an ideal role for an individual who is looking to develop their career in a high-profile and exciting environment.

Reporting directly to the Managing Director, you will hold business process, MO Management and KPI accountability. With a keen focus on compliance, you will contribute to improving the business and demonstrate the company values and behaviors.

Key responsibilities:

*

Monitoring the activities to fulfil the strategic targets and have a clear understanding of the business strategy

*

Observe the targets in cooperation with Performance Management

*

Support the Management team during change processes

*

Project planning and monitoring – track and pushing of all project tasks

*

Project review and lessons learnt analysis

*

Provide the business with specific and customer-specific reports and manage them in the reporting dashboards

*

Support the local Management with KPI/PPI responsibilities and detect anomalies

*

Cooperate with Local Process Consulting and MO Excellence Project Managers and indicate process adaptions

*

Provide system and process training to users

*

Responsible for 1st level process support for SAP, CRM and other systems and escalate to 2nd level if required

*

Define new requests for any changes/improvements in coordination with Global Process Coordinators

*

Test and final approval of realized change requests/projects with local impact

*

Ensure master data governance within business

Essential Qualifications:

*

Ideally a degree in business or project management or in a related field

*

At least 2 years' experience in business process management working with lean philosophy

*

Data and systems analyst experience

*

Expert knowledge of SAP and CRM

*

Sound knowledge of Microsoft Office & Proficient in Excel

*

Experience of mentoring and/or line management.

Excellent Benefits: 25 days holiday per year plus 8 days bank holiday, Pension scheme, Cycle to work scheme, flexible working hours, homeworking, High street discounts, Private healthcare, Health cash plan, Life assurance, Free parking and brand new offices

Apply Now