Job Ref: 214810970

Date: 2021-10-04 15:43:24

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Resident Engagement Officer

Permanent

Aylesbury base with some agile working

Salary: £28,774 per annum

Good range of company benefits

Full time – 37 hours per week

Are you self-motivated, passionate about helping people and keen to join a dynamic organisation? This may be the perfect position for you!

About Us

Vale of Aylesbury Housing Trust is a ‘not-for-profit’ Registered Provider of affordable housing for nearly 20,000 people living and working in Aylesbury and across Buckinghamshire and beyond. 

we own and are responsible for over 8,500 homes,

Our annual turnover of over £45 million,

We have more than 270 employees,

We aim to make a significant social and economic contribution within the communities where we work.

Our Future

We are a dynamic organisation seeking to provide over 1000 new homes by 2025 while also increasing flexibility with the way we work and reducing our environmental impact and improving our sustainability.

About the Role

This is a fantastic opportunity for an experienced Resident Engagement officer to join our team.

Working in our Communications and Communities team you will  help to deliver our communities and resident engagement framework in line with the Social Housing White Paper and support the development of strong self-sustaining communities. 

On the Job you will:

implement the Trust’s communities and resident involvement framework

deliver community projects and events undertaking planning and organisational activity as well as engaging with residents

support the Community Engagement Business Partner with providing advice to resident groups, committees and panels

deliver local community campaigns working with external stakeholders and associations

record and track all resident and community engagement activity using appropriate systems

provide advice and guidance to the business on resident and community engagement

recognise opportunities to improve the Trust’s reputation through resident and community engagement

liaise with external agencies and suppliers as appropriate

comply with regulatory requirements and work within relevant legal boundaries e.g. data protection, copyright and consumer regulation.

 About You

We’re looking for someone who understands how to connect with people and is great at communicating with a wide range of stakeholders, understanding the needs of residents and diverse communities and has a proven track record in resident engagement. 

If you’re open minded, confident, compassionate and want to learn more about Community Engagement then we’d love to hear from you!

You will ideally have skills and attributes that include:

good communication,

you enjoy a challenging role,

multitasking and

are motivated to make a difference in the local community.

The minimum qualifications required are –

Educated to A level (or equivalent)

Experience working and liaising at a number of levels in a community role

Experience of working with voluntary and or community organisations

Knowledge and understanding of community engagement

Benefits include

28 days holiday plus Bank Holidays (pro rata for part time)

Discretionary performance related payment

Contributory pension scheme

Flexible working

Health Cash Plan

Workplace Options Employee Assistance Programme

Employee discount scheme

E&D Commitment

We’re inclusive with a strong set of values which express our commitment to becoming a leader in our field, providing quality affordable homes and investing in Aylesbury Vale’s diverse communities. We celebrate innovation and different points of view and want a team that is reflective of the communities we serve. Thus we welcome applicants from BAME backgrounds, and applicants who have status as an individual with a physical or mental disability.  Enthusiasm, willingness to contribute and a real commitment to connect and bring us closer to our customers and communities is essential. We are a Disability Confident Employer.

Closing date: 18th October 2021 – midday
Interview date: w/c 1 November 2021

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