Job Ref: 214695268

Date: 2021-09-19 21:11:39

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Live-in Locality Manager (Live-in Care – Maternity Cover)

Location: South & South West

Salary information: £34,000 per annum (25 days holiday plus 8 days bank holidays, 5% employer pension contribution, Employee Assistance Programme, Access to discounts)

An opportunity has arisen for a Live-in Locality Manager to join Noble Live-in Care for a period of maternity cover. You will have your own patch to manage in the South & South West. You will be working along side the Operational & Service Care Manager being responsible for the smooth, efficient and profitable day to day management of the Live-In service in your area and provide management, guidance and support to all Live-In Carers and customers.

It is essential to have the following:

Knowledge of care delivery and working within CQC requirements
Full UK driving licence with access to your own Vehicle
Excellent customer service knowledge
People management or team leading experience
Have a real passion for the care industry
Previous Care experience within a management role
Level 3 NVQ in Health & Social Care
Responsibilities include but are not limited to:

Identify any areas of opportunity to improve the development and performance of your area to retain and grow the service
Plan and attend customer visits on a regular basis to ensure communication and service standards are being maintained
To maximise the profitable growth of your area by achieving challenging and realistic KPI's and targets that improve the growth of your area
Pro-actively support and manage Live In Cares and customers to your region to retain staff and customers
To ensure the compliance and quality for all Live-In Customers is met in line with CQC standards and legislative requirements. Lead and manage on any areas of performance and take action to improve where required

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