Job Ref: 214428230

Date: 2021-08-13 09:37:30

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Our Milton Keynes based client is looking for a Project Solutions Engineer to join their forward-thinking, innovative company.

Position: Project Solutions Engineer

Hours: 9am – 5.30pm

Salary: Competitive salary (DOE)

To plan and implement all project activities throughout the project lifecycle, ensuring project objectives are met and smooth transition to the service desk.

Key responsibilities:

Create workplan based presales BoM and work with the project manager to create project plan
Implement the Project Implementation work, ensuring all activities are actioned in line with project plans and timelines.
Track and update project activities and deliverables using appropriate tools.
Constantly monitor and report on progress of the project to all stakeholders.
Escalate when the project is at risk of not delivering to the agreed requirements or timescales.
Escalate when scope creep occurs to ensure change request process is followed
Managing client expectations through clear communications.
Create and maintain customer specific infrastructure documentation.
Qualifications and Knowledge

Experience of managing or supporting projects.

Experience of working in a customer facing role

Familiar with working to SLA’s to meet both customer and contract requirements

Working as part of a wider service delivery function.

Supporting multi-site clients.

A good level of knowledge and application in:

MS Windows Server Technologies

Exchange Technologies

Active Directory

Firewalls, Router & VPN Technologies

Experience of managing or supporting large scale projects.

Office 365

VMWare

Azure

2+ years’ experience as a Field based engineer supporting SME’s.
Skills and Experience

Able to communicate verbally and in writing to both technical and non-technical audiences.

Creative, analytical problem solver with the ability to apply original and innovative thinking.

Methodical approach suitable to resolution of client requirements.

Able to manage changing workload and priorities.

Able to work both within a team and using own initiative.

Install, configure, troubleshoot issues, decommission & make recommendations for upgrade using:

All MS Windows Server Platforms
All SBS Platforms
All MS Exchange Technologies
MS365, O365, Sharepoint, Teams
Azure configuration and migrations
Apple Technologies
Android & Windows Mobile Technologies

PC/Server Hardware – upgrade, both hardware and firmware. Raid configurations, iLO.

Comms Cabinet Patching

AD – configure sites and services, resolve issues.

DNS – running through the DNS structure to ensure domain entries exist for DC's, moving external DNS services around to different IP's when internet changes.

VMWare / SAN – determine system state.

Group Policies – create, breakdown, troubleshoot issues.

Firewalls, Routers & VPN’s – install, configure & troubleshoot.

NAS & SAN Technologies

Project Management; PRINCE2 or equivalent
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business

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