Job Ref: 214378996

Date: 2021-08-06 12:24:37

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Our client, is a public distance Learning & Research University and one of the biggest universities in the UK for undergraduate education.

They are looking to recruit a number of Senior AL Services Assistants to provide vital administrative support to Tutors and Faculty staff in the Faculty of Arts and Social Sciences (FASS). This role is to start asap until 31st July 2022.

This role is paying £12.21ph, working 37 hours. This role would be working from home and equipment would be provided, however meetings will be required in the Milton Keynes office occasionally.

You will be responsible for working independently and collaboratively with a team of stakeholders to meet service level agreements to deliver successful completion of tuition delivery for students. You will play a key frontline role in handling and resolving tuition delivery enquiries for both internal and external stakeholders and responding to essential, time-critical administrative and operational tasks relating to tuition delivery.

Associate Lecturers (ALs) are key to the teaching and support of our students. This is an interesting and challenging time for the University as we respond to major changes and continue to provide excellent service to ALs and faculty staff in their support of students.

Skills and Experience:

Do you have excellent organisational and communication skills and experience delivering customer service?
Are you pro-active, flexible and a helpful team player?
Are you able to use initiative to problem solve and promote continuous improvement?
Do you have confident ICT skills including a high level of competence in Microsoft Word, Excel and Outlook, the willingness to learn new IT systems?If you feel this role is of interest, please apply online or telephone Sophie Holmes or Angela Hoxley on (phone number removed) for more details

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