Job Ref: 214375359

Date: 2021-08-06 08:51:04

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Job description

Cowan Recovery t/a CMG are seeking applications from Experienced Administrators from a, marketing or similar background looking to diversify their skills within our Business Support Department. The successful Candidate will be proficient with Social Media in particular Facebook, Twitter & Instagram. The Business Support Administrator will act as a pivotal member of Business Development Team to ensure Regulatory and Company procedural compliance

A snap shot of the role:

Business Development

* Assist with maintaining the Subcontractor network including compliance of PAS43 and insurance requirements.

* Office based support to Subcontractors

* Assist with Integration of new customers on all databases including opening of accounts

* Upkeep of CMG CRM, adding new customers etc

* Assist with preparation and updating of customer processes and provide support to customers.

* Correspond with our clients/customers accordingly in relation to resolving any queries.

* Assist with preparation of reports and data/statistics from the database systems for the Business Integration Manager as required.

* Assist with managing the company social media sites

* Designing Company presentations and Marketing templates as and when required.

* Carry out word processing duties where required

* Answer incoming communications across a range of mediums and handle appropriately

* Any other administrative duties that may be required

* Online Webchat to manage and answer customer questions in relation to vehicles being stored at the depots.

Person Specification:

Qualifications and Experience

* At least two year’s work experience in an administration position

* Experience of effective customer service

Ability and Skills

* Proficient in Office applications such as Outlook, Excel, and Social Media

* Strong command of the English Language

* Attention to detail

* Proven administration, multi-tasking and prioritising skills

* Proven experience of handling confidential information and data.

Due to the nature of our works, you will be required to undergo Police Vetting.

Monday – Friday 8.30am – 5.30pm (30 mins unpaid break)

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