Job Ref: 214188043

Date: 2021-07-13 15:14:17

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Position: Resident Liaison Officer – DDA Adaptions / Social Housing Refurbishment – Aylesbury, Bucks

Location: Aylesbury, Bucks

Resident Liaison Officer / Tenant Liaison Officer required for DDA Adaptions on a Social Housing Refurbishment contract in Aylesbury, Buckinghamshire.

Within DDA Adaptions, works consist of installing ramps, new steps, grab rails, door widening, kitchen and bathroom adjustments, wheelchair lifts, wet rooms and accessible heating and lighting controls.

The successful individual will work as the site RLO, reporting to the Site Manager.

Role/Duties?

* Make initial contact with tenants

* Build customer confidence

* Explain all aspects of improvement work

* Identify Customer needs (working parents/shift patterns/health issues etc).

* Open forum client/management meeting.

* Book appointments with tenants

* Visit tenants with portfolio of relevant works and design briefs.

* Picture surveys

* Communicate with tenant throughout works programme

* Be the link between tenant and Site Manager

* Administration/record keeping

* Daily line management meetings

Previous experience as Resident Liaison Officer / Tenant Liaison Officer with a main contractor on refurbishment projects is essential. Basic all round IT knowledge is required and the successful candidate will have good communication, leadership and people skills.

Candidates will be required to have a full driving licence and their own car.

PLEASE NOTE

You must be eligible to live and work in the UK to apply for this position

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