Job Ref: 214061258

Date: 2021-06-25 12:35:36

Apply Now

Job Title: Helpline Mortgage Specialist

Location: Office based role in Milton Keynes MK14

Rewards: Competitive basic salary of up to £20k, generous commission & bonus OTE £35K uncapped + benefits package

If you are looking to kick start your career working for the UK's largest new homes specialist in a rewarding role that offers genuine opportunity for career development and progression then consider a role with The New Homes Group!

Our enquiry levels are off the chart and as a result our New Homes Mortgage Helpline is currently recruiting Helpline Mortgage Specialist to join their fun and vibrant team based at our modern office in Milton Keynes.

Helpline Mortgage Specialist Responsibilities:

As a Helpline Mortgage Specialist you will be responsible for making and receiving calls to customers referred to us by our national housebuilder clients. You will assist them in the initial stages of the mortgage process, accurately recording their details as part of their mortgage application, with the ultimate intention of arranging an appointment with one of our specialist Mortgage & Protection Advisers.

Working Patterns:

Working on average 4.5 days each week, across a five week period with variable working patterns each week. Required to work 3 in 5 weekends on rota with weekday time off in lieu when working weekends.

Enjoy two 3 day long weekends off across each 5 week period!

Some of the rewards and benefits working for New Homes Mortgage Helpline:

Extensive training coupled with unrivalled opportunities for progression, promotion and personal development
26 Days Paid Holiday including Bank Holidays or time off in lieu
Get your Birthday off each year. (Once Probation Completed)
A flexible approach to working hours*
Contributory workplace pension*
Generous Staff referral bonus scheme*
Free onsite Car Parking (Subject to availability)
24 hour, 7 days a week Emotional Well-being Helpline available
Skills and Experience required to be a Helpline Mortgage Specialist:

Possess a track record in previous sales or customer service roles
Highly motivated, a quick thinker, and be able to accurately assess financial information under pressure
Excellent inter-personal skills with the ability to explain complex information in a clear and concise format
Able to quickly adapt to new software packages and online processes
A background in financial sales/service would be advantageous but is not essential
Comfortable working weekends and variable shifts as required
The New Homes Group as part of the Skipton Building Society, has the enviable reputation of being the UK's leading new homes specialist. Through our range of individual brands we specialise in facilitating the sales of new homes working with housebuilders, lenders and a nationwide network of estate agents. We offer a broad range of Mortgage Services together with Part Exchange, and Assisted Move. We work with most of the UK's top 20 housebuilders.

Interested to know more?

If you feel you could be our ideal candidate and would like to find out more about a career with The New Homes Group then please forward your CV by clicking Apply Now or call Joy Allison on (phone number removed)

(*T&C'S Apply)

Apply Now