Job Details
Job Ref: 203824974
Date: 2021-06-07 10:51:49
Customer Adviser
Full-time Hours: 5 days week Monday to Sunday
Key Duties & Responsibilities of the Post:
Customer Service
Ensuring customers receive excellent service at all times, by:
Acknowledging customers as they enter the store.
Always prioritising customers over any other tasks.
– Interacting with customers in a friendly and polite way.
Answering customer’s queries.
Offering information, and individual guidance, helping customers to choose remedies through learning about their own healing process and by self-discovery.
Accessing information requested by customers.
Dealing with any customer complaints in an efficient manner, and seeking the support of the Store Manager or Assistant Store Manager if necessary.
Efficiently carrying out sales transactions using the tills, and always following the correct procedures.
Completing stock transfers as requested by the Shop Manager.
Answering telephone calls in a helpful, efficient and appropriate manner.
Maintain a high level of appearance/dress and personal hygiene at all times
Interest in Nutrition/ Natural remedies
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