Job Details
Job Ref: 213842230
Date: 2021-05-26 16:14:53
Overview
Our Buckinghamshire-based Client are a leading design and manufacturing company within the automotive sector. Continuing to enjoy growth in demand for their products and services, they require a further Customer Support Technician to join an established team.
Role & Person Profile
This role involves the technical support of the company's products by providing telephone, e-mail and Skype based responses to their global customer base and network of distributors.
They are looking for someone who can demonstrate excellent written and verbal communication skills and is self-motivated, able to work with the minimum of supervision, and has the ability to multi-task .
The ideal Candidate:
* Has worked in the OEM automotive or Motorsport industries and has had some experience of vehicle data analysis, vehicle testing or race data analysis/telemetry
* A clear, concise writing technique and a polite telephone manner
* Customer service experience
* Ability to demonstrate a logical approach to troubleshooting
* A positive attitude and good team working skills
* Full clean UK driving licence
Desirable:
* An understanding of vehicle data acquisition techniques
* Exposure to vehicle CAN and GPS technologies
* Technology testing experience
* Basic electronics knowledge
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