Job Ref: 213810198

Date: 2021-05-21 15:44:36

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Dealing with an interesting variety of inbound and outbound communications with customers, including calls, emails and live chats.

* To be the first line of support for our customers and charge point hosts

* Identify customer needs and resolve their queries on first contact

* Champion our exciting products and keep up to date with any developments to our market leading network

* You will be the face of bp pulse and voice of our customer

* Fast paced and dynamic work environment

* To be the first point of contact for our customers and charge point hosts

* Identify customer needs and resolve their queries

* Understand our products and keep up to date with any changes

* Act as an ambassador for our brand

Role Description:

Full time role – 40 hours per week, 10 hour shifts.
Working 4 days out of 7 per week.
Shifts range between 7:30am – 21:30pm
Includes weekend work – maximum of 2 in 4 weekends

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