Job Ref: 213747283

Date: 2021-05-13 15:14:37

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Our client based in Warrington is looking to recruit a Warranty Claims Coordinator to join their small but busy team.

The main aspects of the role are –

To respond professionally, within a targeted time frame to all inbound email enquiries.

Answering all inbound calls, identifying the need of the caller and giving the relevant information in response

Give clear and understandable explanations to the Claims handlers for claim validations

Transfer calls appropriately to the correct departments

Ensure all payment requests are followed to conclusion

Provide duplicate invoice and remittance advice

Attempt to resolve any complaint

Log all types of dissatisfaction

Raise complaints to the compliancy department

The ideal person MUST have good admin and Customer Service skills. Computer Literate and have good written and spoken skills. It would be an advantage if you have worked in a claims or technical role before

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