Job Ref: 213480084

Date: 2021-04-02 13:15:07

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Our client is one of the market leaders within the Sprinkler Fire Protection industry. The have a number of high profile service and maintenance contracts within London and its Home Counties.

Due to their increase of workload they have offered an exciting and rewarding opportunity for a Sprinkler Service Manager to join their team. An excellent package is on offer which includes overtime rates as well as a company vehicle to name a few.

This role will be office based (High Wycombe, Bucks) as well as visiting clients sites. Reporting into the Head of Business, you'll be tasked with Formulating and carrying out successful strategies to continuously improve performance across the company and increase profitable growth.

Break down of the Service Manager role:

• Maintaining and developing good client relationships with their existing client accounts
• Ensure there is a continuous pipeline of new service & maintenance works, both with new clients and existing accounts
• Together with their Head of Business, drive and develop the opportunity of the Residential Sprinkler market for both installation and maintenance contracts
• Demonstrate and deliver strong technical problem-solving skills.
• Ensure commercially efficient logistical planning of external resources across both installation and service & maintenance teams
• Lead and educate external resource to seek new opportunities
• Report to Senior Management on key performance indicators set
• In line with company monitoring, manage and review external contractors and suppliers
• Secure compliance within the company by participating in external company audits – these will include: – BRE Product Management (LPCB Certification), Health & Safety, Quality Management ISO901:2015.

Key Duties and Responsibilities:

• Develop new business and maintain good client relationships within existing clients. With a focus to increase the number of Service Agreement Clients.
• Prepare quotations for new or remedial works within the given timeframes.
• Attend necessary Client/Site/Project Meetings.
• To ensure that all site engineers have continuity of work and to make sure all engineers have the correct parts and equipment to undergo their planned works.
• Scheduling and the booking of Service works, using their internal systems and following existing processes.
• Demonstrating good technical problem-solving skills i.e. using your technical knowledge to provide commercially cost effective solutions to client works.
• Ordering of materials and hire equipment for specific works. Using their approved suppliers, ensuring profitability is maintained within the scope of the project/works. Cross checking with current stock levels held.
• Creating and completing relevant project and site-specific Health & Safety documentation including Risk Assessments and Method Statements.
• Monitor and manage all external Subcontractors. Including resourcing new.
• Adhere to the company's policies as laid out in the H&S Policy Manual and Employee Handbook. Also ensure all members of the Service Department Team are following these company policies
• Occasional overtime working i.e. Emergency Call-Out Rota (if needed).

Who we are:

Established in 2005, CSC Recruitment specialises in the recruitment of construction professionals in the Building, Fit Out and Refurbishment markets for blue-chip Main Contractors and Residential Developers. We handle a broad spectrum of roles, from technical and managerial appointments right up to board level directors.

Freelance, Permanent and Executive Search.

CSC Recruitment is an Equal Opportunities Employment Agency & Business. We encourage applications from all suitably qualified candidates

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