Job Ref: 213425808

Date: 2021-03-24 16:27:08

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Contract Manager – Cleaning Services
We are recruiting for an experienced Facilities Key Account Manager for a new soft services contract which is spread over 60 sites in Buckinghamshire, Berkshire and Oxfordshire. The ideal candidate will have extensive experience managing soft services (in particular cleaning services) as well as experience managing staff and client relations. The Key Account Manager is ultimately responsible for ensuring high quality service standards, positive and interactive relationships to all stakeholders as well as maintaining and managing budgets and staff. The correct candidate will need to be able to obtain a high level security clearance as part of the job role..
Contract Manager Responsibilities:
• Ensure provision of full-service delivery to 60 sites.
• Ensure the cleaning specification and associated agreed services fully delivered to consistently high standards and meets the customer requirements.
• Ensure quality standards are met through regular audits and inspections.
• Effectively manage budgets, profitability, and cost (including stock related items)
• Line management responsibilities including recruitment, HR, Training, Payroll, grievance, H&S compliance across sites and disciplinary issues.
• Continually review all locations to improve productivity whilst maintaining cleaning standards.
• Ensure all documentation is up-to-date and current as per company standards.
Contract Manager Requirements:
• Strong interpersonal skills including: communication, reliability and a positive can-do attitude
• Strong knowledge of MS Office functions
• Experience managing budgets, client relations, 50+ staff
• Versatility and a strong work ethic
• Lead by example
• Valid UK Driving License
• Will require enhanced security clearance to access sites
• Ability to work to strict deadlines
• Ability to self-motivate and prioritise tasks
• Degree in related subject preferable
About Sasse Facilities Management:
Sasse is a family-run, international organisation. As a provider of integrated facility management services, we have been a competent partner for the real estate industry, for industrial and commercial companies as well as for the aviation and transport sector for more than 45 years. In 2020 there were around 7,000 employees working for the group.
Sasse UK was incorporated in 2006 and is based in High Wycombe with contracts throughout the UK. The company wishes to expand and strengthen their team to the considerable success that it has achieved to date and continue to build a strong profile in the UK market.
Sasse is proud to offer internal growth opportunities including training and personal development.
Location: Buckinghamshire, Oxfordshire, Berkshire – head office is located in High Wycombe
Job type: Permanent, Full Time
Salary: £35,000 to £37,000 per annum depending on experience plus OTB and company vehicle.
Sasse is an equal opportunities employer.
You may have experience of the following: Service Manager, Service Delivery Manager, Cleaning Manager, Supervisor, Cleaning Supervisor, Health and Safety, Assistant Service Manager, Assistant Cleaning Manager, Area Supervisor, Customer Service, Contracts Manager, Hygiene, Waste etc.
Ref: 97861

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