Job Ref: 213406597

Date: 2021-03-22 14:08:06

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Housing Officer

Chesham – working from home currently

Salary: £32,110

1 x Full Time, 37 hours per week, Permanent

1 x Full Time, 37 hours per week, Maternity Cover Contract

Are you an experienced Housing professional looking for a new role?

Our client have an exciting opportunity for two Housing Officers to join them. Managing a portfolio of multi tenure properties across various local authority boundaries effectively, you’ll ensure the best interests of all customers, stakeholders and the business are met.

They always aim to deliver a value for money service through effective partnership working with internal teams, external partners and agencies, and through customer involvement. You’ll help them work towards a top-performance culture, ensuring team and personal targets are met.

Job requirements:

Manage the day to day management of tenancies across a range of tenures.

Manage breaches of tenancy obligations; including, serving appropriate notices / legal documentation, working with external partners and attending court.

Have overall responsibility of our estates, including; working with the Estate Services Team and Property Services to ensure they are well maintained.

Oversee and manage a patch budget for maintenance and estate improvements.

Work with residents, internal and external partners and agencies to support and sustain tenancies.

Attend and actively input into site visits, scheme briefings and post occupation reviews.

Ensure effective customer involvement and engagement opportunities are available, promoted and delivered to allow residents to feed into the delivery of our service as well as managing customer expectations.

Ideally they're looking for:

Previous experience of generic housing management including managing a patch

Experience of court representation for various tenancy issues

Knowledge of multiple housing tenures including shared ownership, leaseholder, temporary housing, assured and assured shorthold tenancies and fixed term tenancies.

Working knowledge of current housing legislation and best practice

Able to effectively communicate and negotiate with residents, partners and contractors. You must have the ability to handle difficult conversations / situations and handle them sensitively.

Ability to take personal responsibility / accountability to assess situations and making decisions

Please note that they will be reviewing applications throughout the campaign and may invite candidates to interview at any time, therefore reserve the right to close this role earlier than the published date should a suitable candidate be identified.

About Paradigm Housing Group

Our client are one of the South East’s leading housing providers. They manage over 15,000 homes across 33 different local authorities.

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