Job Ref: 213388262

Date: 2021-03-18 13:15:49

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I am currently working on a Customer Experience Specialist position, working for a modern, fast paced, energetic company.

As a Customer Experience Specialist you will be providing high quality customer service via email and over the telephone. You will have a good understanding of processes and be tech savvy. You will be supporting with troubleshooting queries, and need be consistent with attending to the customer's requirements. You will be building and maintaining strong customer relationships over the phone and be assisting with admin duties as and when required.

For this role you will need to be a team player, a hard worker with an excellent eye for detail. You will enjoy dealing with customers on a daily basis over the phone and have customer service experience within an office environment. You must be confident in using Word, Excel and quick to learn new systems. Have experience troubleshooting and investigating any queries.

If you are looking to make a start within a company that has great opportunities and have the right experience, then apply as soon as possible.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

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