Job Ref: 213382839

Date: 2021-03-17 16:35:41

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Welfare Benefits Advisor

Full time

Permanent

Kents Hill, Milton Keynes

£33,277

Would you thrive in a job that is making a real difference to people’s lives in your Region?

Our client is more than just a financially strong Housing Association, they are making an impact on the housing crisis, supporting sustainable communities and providing life-long homes for customers. They provide additional, critical services to support the most vulnerable but also build shared ownership and outright sales for those who want to get on the property ladder.

About the role:

They currently have an exciting opportunity for a Welfare Benefits Advisor to provide welfare benefits advice to tenants with the aim of maximising income and reducing rent arrears.

What they’re looking for:

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Previous experience of working within a customer facing environment.

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In-depth knowledge of welfare benefits, including the ability to understand and interpret legislation and case law.

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Experience of providing customers with consistent and sound advice regarding their welfare benefit entitlement.

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Strong negotiation and advocacy skills.

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The ability to manage a diverse caseload independently, prioritising appropriately.

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A team player with a genuine commitment to providing excellent customer service

What they offer:

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Annual leave up to 30 days

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Generous defined contribution pension scheme – employer contribution up to 10%

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Life assurance (2x salary)

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Generous sick pay

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Free car parking

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Numerous learning and development opportunities including qualifications

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Paid professional subscriptions (max 2 if both relevant to role)

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Flexitime

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Medicash counselling (helpline and face to face)

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On-site wellbeing activities including Massages,

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Free annual flu jabs

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Plus lots more!

If you are like-minded in wanting to help shape the future of housing through the delivery of quality services to customers, great at your job and with a ‘can-do’ attitude, they want to hear from you.

You are just one click away from starting your journey …

Our client is committed to implementing our Equality, Diversity and Customer Care Policy and proactive about safeguarding vulnerable adults and children.

NO AGENCIES

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