Job Ref: 213303585

Date: 2021-03-05 14:54:25

Apply Now

We are currently looking for a Management Information Manager to join our team based in Milton Keynes. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary plus great benefits.

TSYS Managed Services (TMS) are part of TSYS, a Global Organisation serving 400 clients in more than 80 countries. We make it possible for millions of people to use our payments solutions including credit, debit, prepaid, and merchant services.

Management Information Manager benefits:

As well as a competitive salary and a fast-paced, fun working environment this role comes with the following benefits;

– 25 days holiday, excluding bank holidays

– Holiday buy/sell scheme (With the option to buy/sell an additional 5 days)

– Pension scheme

– Life assurance

– MediCash Plan (on completion of 6 month service)

– Private healthcare (on completion of 6 months service)

– Eye Care Vouchers

– Free on-site parking

– On-site canteen

– Free tea and coffee

As the Management Information Manager, you will be supporting the business to overcome challenges and help the business develop and thrive. This is an exciting opportunity for an MI professional who wants to be ‘hands-on’ and get stuck into the data, whilst leading a team and playing a key role in the development of business insight and reporting.

Main responsibilities as our Management Information Manager will require you to:

– Work with a variety of large data sets from different sources, complete analysis and provide in-depth insight into the customers, operational performance, and brand perception

– Break down complex data and insights for stakeholders across the business

– Turn complex data into powerful insights

– Use catalogues to target and segment selections and response strategies

– Undertake complex, statistical customer and marketing data modelling

– Collate and mine large datasets

– Carry out forecasting analysis – looking at customer response rate and sales

– Provide profitability analysis

– Undertake analysis of the full customer journey – including online and digital interactions

– Play a key role in driving and supporting digital transformation of the business

– Manage, lead, and develop a team of Developers and Analysts

Skills and Experience of our ideal Management Information Manager include:

– Data modelling – complex data sets

– Advanced user of SQL /SSRS

– Team management experience

– Strong commercial acumen, hands-on and technical/numerical

– Ability to present complex analysis into clear insightful reports – written and verbal

– Ability to manage and deliver timelines within large projects.

– Understanding of extraction methods, and support the extraction of data from primary sources

– Good communication with internal and external clients in a professional manner

– Relevant Experience or Degree in Information Technology, Mathematics, or related field

– Working knowledge of Microsoft Sequel Server (Transact-SQL (TSQL), SQL Server Reporting Services)

– Creative ability to develop solutions that work, are user friendly and are easy to maintain

– Working Knowledge of Tableau

– Call Centre and/or Financial Services experience would be preferred

If you are passionate about putting customers first, are motivational, inspirational, and results-driven with a passion to succeed then click APPLY now to become our next Management Information Manager.

Please note, all successful applicants will be subject to a financial background and criminal record (DBS) check as part of our recruitment process.

TSYS Managed Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity

Apply Now