Job Ref: 213259605

Date: 2021-02-26 15:51:17

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Key Account Manager (Facilities Management)

Oxfordshire, Buckinghamshire, Berkshire
Interviews to be arranged in March 2021, with an aim for the role to start April / May 2021.

We are recruiting for an experienced Key Account Manager for a new soft services contract which is spread over 48 sites in Buckinghamshire, Berkshire and Oxfordshire. The ideal candidate will have extensive experience managing soft services (in particular cleaning services) as well as experience managing staff and client relations. The Key Account Manager is ultimately responsible for ensuring high quality service standards, positive and interactive relationships to all stakeholders as well as maintaining and managing budgets and staff.

Key Account Manager Responsibilities:

• Ensure provision of full-service delivery to 61 sites.
• Ensure the cleaning specification and associated agreed services fully delivered to consistently high standards and meets the customer requirements.
• Ensure quality standards are met through regular audits and inspections.
• Effectively manage budgets, profitability, and cost (including stock related items)
• Line management responsibilities including recruitment, HR, Training, Payroll, grievance, H&S compliance across sites and disciplinary issues.
• Continually review all locations to improve productivity whilst maintaining cleaning standards.
• Ensure all documentation is up-to-date and current as per company standards.

Key Account Manager Requirements:

• Strong interpersonal skills including: communication, reliability and a positive can-do attitude.
• Strong knowledge of MS Office functions.
• Experience of managing budgets, client relations, 50+ staff.
• Versatility and a strong work ethic.
• Lead by example.
• Valid UK Driving License.
• Will require enhanced security clearance to access sites.
• Ability to work to strict deadlines.
• Ability to self-motivate and prioritise tasks.
• Degree in related subject preferable.

About Sasse Facilities Management:

Sasse is a family-run, international organisation. As a provider of integrated facility management services, we have been a competent partner for the real estate industry, for industrial and commercial companies as well as for the aviation and transport sector for more than 45 years. In 2020 there were around 7,000 employees working for the group.

Sasse UK was incorporated in 2006 and is based in High Wycombe with contracts throughout the UK. The company wishes to expand and strengthen their team to the considerable success that it has achieved to date and continue to build a strong profile in the UK market.

Sasse is proud to offer internal growth opportunities including training and personal development.

Sasse is an equal opportunities employer.

Location: Buckinghamshire, Oxfordshire, Berkshire – head office is located in High Wycombe

Job type: Permanent, Full Time

Salary: £35,000 – 37,000 per annum depending on experience plus OTB and company vehicle.

Benefits: Competitive

You may have experience of the following: Facilities Manager, Facilities Management, FM, Soft Services, Commercial Cleaning Services, Account Manager, Account Management, Ops Manager, Operations Manager, etc.

Ref: 97294

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