Job Ref: 213023480

Date: 2021-01-15 09:45:07

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Job objectives and responsibilities

§ Provides and maintains a professional, efficient and timely postal service

§ Ensures the health and safety of the service recipients, and those delivering the service.

§ Collects mail from the designated maildrops, processes accordingly and sends via required supplier

§ Informs line manager of any issues relating to mail items that are undelivered or damaged

§ Complies with all office and quality procedures to delivery according to processes and standards.

§ Completes tasks efficiently and within the response times

§ Brings to the attention of the line manager any apparent deficiencies in systems of work or equipment provided that pose danger or risks to health and safety.

§ Carries out ad-hoc tasks as required by their supervisor to ensure the contract remains contractually compliant

Provides a great level of customer service to all staff and various stakeholders

§ Monitor data base for emails (regularly)

§ Use the Company provided franking machine to prepare outgoing post, keeping records of usage and managing top-up credits

§ Arrange parcels deliveries using the Company’s nominated courier accounts including all carrier processes – using th eon line portal

§ Manage on behalf of the Company any claims for lost courier packages

§ Create swipe access cards and maintain the data base

§ Photocopying/printing

§ Order stationery and postroom supplies

§ Responsible for all security aspects that need to be observed regarding confidential information and the holding and storing of secure parcels and letters

§ Provide cover for other team members as required

§ Ad hoc duties as required

In addition to the duties and responsibilities listed, the job holder will be required to perform other duties assigned to him/her from time to time

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