Job Ref: 212994505

Date: 2021-01-11 10:17:47

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Customer Service Advisor

**Inbound Only**

Interaction Recruitment are currently working on behalf of a dynamic and exciting well-established business based in Milton Keynes, MK7 8LE. Our client is based just outside of the city centre, in a modern and well-equipped contact centre.

Key Information:

Full-time / Permanent

40 hours per week

Must be fully flexible between 8.00am to 20.00pm, Monday to Sunday

£18,720pa / £9ph

What we are looking for:

The successful Customer Service Agent should possess the following skills and experience: 

Effective listening skills 

Adept at multi-tasking while listening to calls 

A focused and keen attitude to work and colleagues 

Excellent communication skills 

Driven with a desire to meet and exceed targets 

PC literate 

Passionate and eager for a new challenge 

Information:

You will receive 4- week in-house training in the use of the company’s computer systems, which will enable you to help customers with their banking enquiries.

The chosen candidate MUST be able to pass pre-employment screening and security vetting.

Telephone Banking Advisor

Key Responsibilities:

Aiding with balance requests, password set up and all general customer requests for information concerning the product

Dealing with all complaints in accordance with the internal complaint’s procedure

Logging any resolved complaints or escalating and unresolved complaints

Escalating any potential problems and feedback from customers to the management team

Resolution of non-technical queries

In return 

29 days paid holiday per annum, increasing with length of service 

Subsidised canteen available throughout the day 

Exclusive discounts from leading retailers 

Free hot drinks and Wi-Fi on site 

Realistic career progression opportunities

If this sounds like the kind of role you would thrive in and you are an outgoing, passionate, customer service focused individual then this is your opportunity to get your foot in the door of a world leading financial company who can help you to fulfil all of your goal in the financial sector then Click

APPLY NOW!! 

INDCCP

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