Job Ref: 212945557

Date: 2020-12-28 11:41:05

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My client are a very well established organisation who are long standing, a well known business. Due to a retirement they are currently looking for an additional person to join there friendly team.

Duties;
Print and post invoices, including calculation of currency clauses
File completed orders
Raise purchase orders for Germany and other suppliers
Liaise with customers and suppliers regarding lead times and delivery dates
Liaise with delivery agents
Produce daily sales valuation and customer quote reports
Take orders by phone, fax and email
Enter orders onto the AX system, raise PO to Germany and check and send deliver confirmation to customers
Prepare quotations, add comments to notes of AX. Make Lotus Notes CRM entry and attach quotation.
Send link to ISM / Outside sales as appropriate. Add to quote log. After discussion with external sales some quotations will need to be followed up, then comments entered onto CRM.  
Complete New Account forms and pass to Accounts
Process credit card payments
Liaise with customers regarding delivery schedules, minimum order quantities, samples  and project pricing
Ensure goods are despatched within the quoted delivery timeframe
Liaise with customers regarding incorrect pricing / incorrect orders / returns when required
Assist customers with general enquiries and specific queries
Liaise with customers regarding payments
Liaise with other departments regarding lab builds, accounts, quotes, dispatch etc
Work together / support dedicated external sales person
Build relationships with customers and potential new customers and develop knowledge of their industry and projects
Proactive research using social media (Linked In), web pages, directories
Work closely with general management and inside sales team to create lead generation programs / events specific to all SBF.
Support the Tracking  and Managing of all New Business Opportunities and contribute proactively to develop them to the point of closure cost-effectively.
Use customer online portals where required
General housekeeping on Lotus Notes CRM and Microsoft Dynamics AX
General clerical / administrative duties / filing
Make appointments for sales engineers /cold calling
Prepare and potentially present a Power Point presentations on enquiries, proactive follow up, cold calling , new accounts
Holiday cover for purchasing
Any other duties which may reasonably be requested
 
Additional requirements;
Excellent communication skills
Strong organisational abilities, as well as good spoken and written communication skills.
Exceptional self-motivation, energy and drive
Strong Microsoft Office IT skills
ERP experience (ideally) – advantageous
Team player

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